Description
Mental Health & Wellbeing
NCFE Cache Level 2 Certificate in Understanding Behaviour that Challenges
Course Price: £400
Our Level 2 Understanding Behaviour that Challenges qualification helps learners build essential knowledge of behaviour triggers, communication strategies, positive behaviour support, de-escalation techniques, and person-centred approaches in health, social care, and education settings.

Courses created and assessed by industry experts.

Exclusive trainee placement opportunities for learners without a job placement.

Quarterly Live Course Webinars scheduled as per availability

Optional 1-to-1 live tutor support whenever you need guidance.

Self Led Learning – complete your course in weeks or up to 12 months.
L2 CUBC Qualification Overview
The Level 2 Certificate in Understanding Behaviour that Challenges is an Ofqual regulated award, which is meant to build awareness and knowledge among the learners on the behaviours that may be considered challenging and their impact on people and others. This Level 2 Understanding Behaviour that Challenges course helps the learners acquire information concerning the causes of such behaviours and how they can be interpreted as a kind of communication.
Moreover, our NCFE Cache Level 2 Certificate in Understanding Behaviour that Challenges qualification dwells on the main areas of behaviour that are challenging and they are the identification of triggers, recognition of behaviour patterns, and the effects of behaviour on individuals, families, and the people offering support. The learners will also examine person-focused methods, positive communication patterns, and de-escalation, as a way of enhancing positive behaviour in a safe and respectful way. The course equips the learners with the ability to react adequately in diverse environments like health, social care, and education environments.
Entry Profile for L2 CUBC Course
Our Cache Level 2 Behaviour that Challenges course is appropriate for those who want to broaden their knowledge of behaviour and ways to respond to it in an effective and supportive manner. The qualification suits well to learners who are either new into the sector or those who are already in the field of health, social care, education or childcare and want to deepen their knowledge of challenging behaviour. Interestingly, such qualification is also suitable to the learners who desire to gain confidence, awareness and hands-on knowledge, without necessarily having prior experience. It assists people in a broad profession who strive to enhance positive behaviour and enhance the outcome of people whom they assist.
Post Qualification Pathways
After the successful completion of Level 2 Certificate in Understanding Behaviour that Challenges course, one may proceed to other qualifications to expand his/her knowledge on health, social care, and behaviour support. Such a qualification offers a good base to learners who want to pursue their skills and enhance their employability in the fields of care and education. In addition to introduction qualifications, learners may choose to progress to any of the succeeding courses ranges:
- Level 2 Certificate in Understanding Children and Young People’s Mental Health
- Level 2 Certificate in Awareness of Mental Health Problems
- Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace
- Level 2 Certificate in Understanding Autism
- Level 2 Certificate for the Children and Young People’s Workforce
More Details About L2 CUBC Course
Assessment for this qualification is completed through written assignments and portfolio evidence. There are no formal examinations.
| Unit 1: Understanding Mindset | Unit 2: Business and Customer Awareness |
| Unit 3: Health and Well-Being in the Workplace | Â |
NCFE is an Awarding Organisation regulated by Ofqual, ensuring that all qualifications adhere to rigorous standards.
Qualification Number: Â 603/1062/5
The course is also offered at the self-paced learning and normally completing it takes 3-4 months depending on the pace that the learner takes. Course access remains available for 12 months from enrolment. If you need extra time past the initial access period, a re-enrolment fee will be charged.
Payment Plans
Payment Plan Includes
- Accredited Qualification - Ofqual recognised
- 12 months access – start whenever you're ready
- Prompt feedback within 3–5 working days
- 24/7 LMS access with expert support guidance
- Clear and Transparent Pricing
One Time Purchase
Make a single payment, and you’re all set to begin your learning journey.
£400
Instalment Plan
Spread the cost of £460 with convenient monthly payments over 6 months.
£76.67
Growth Bundles
Reviews and Testimonials
Harry Max
Esabelle James
Excelon Learning, as a training provider, exceeded my expectations in every aspect. Obtaining my qualification was a seamless process, and the communication and feedback I received were consistently timely, helpful, friendly, and supportive. Overall, my experience was extremely positive, and I would wholeheartedly recommend them without hesitation.
Trevor
Accessing the course was effortless, and whenever I needed support, reaching out was a straightforward process. The overall journey, from the initial application to the commencement of my course and contacting my tutor, was remarkably smooth.
Harold Gunther
Template of lesson plan and sample assignment provided proved extremely beneficial in navigating through the course. Their inclusion greatly facilitated my understanding and successful completion of the coursework.
Corporate & Business Enrolment Discounts
Save More with Group Bookings
Empower your team with accredited vocational training while benefiting from cost-effective group learning solutions.
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Starter Package
5% discount when enrolling 3 learners
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Professional Package
10% discount when enrolling 5 or more learners
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Enterprise Package
15% discount when enrolling 10 or more learners
Frequently Asked Questions
The level 2 understanding behaviour that challenges Course is appropriate for  people who work or will work in the field of health and social care, education, childcare or support in the community. It is best suited to students who desire to learn about behaviour that challenges and acquire skills to respond correctly and help in positive outcome.
No. This  Certificate in Understanding Behaviour that Challenges course does not have any requirement of a workplace placement. Through online learning, learners will be able to complete the course wholly. Nevertheless, it can be useful to learners who are already working or volunteering in health, social care, or education systems because they can connect their learning with real life experiences and improve their knowledge.
This qualification will enable the learners to gain comprehensive skills in behaviour that challenges, which can be used to facilitate their advancements into appropriate work in the health and social care sector. The qualification is especially useful to the individuals who are already employed in the education or care field because it promotes the comprehension and career growth. Now this qualification can enhance employability and career development, but that might require additional qualification or practice in the context of a particular job role.
No, there are no formal entrance requirements of this qualification. It fits both inexperienced and highly or moderately experienced individuals working in the sector.
Access to the learning materials and tutor support remains available for a period of 12 months from the date of enrolment.Â
Yes, our study model provides all the courses in Excelon learning online via our convenient VLE, which has experienced led guided learning support. In that way, you can complete the CUBC course online.
To be able to enrol on this qualification, the learners have to be aged 16 years and above and there are no formal academic requirements to get admission in this qualification. Nonetheless, students can find it useful provided they have already attained. a Level 1 medical, social, childcare or supporting qualification.
No. There are no set deadlines. Students are also allowed to study the course at their own pace provided they remain within the time of access.
In case you have any additional queries, please don’t hesitate to contact us directly and talk to one of our admissions advisor. Alternatively, we have a quick enquiry form which you could complete and one of our admissions advisor will respond to you in less than 24 hours.





Accessing the course was effortless, and whenever I needed support, reaching out was a straightforward process. The overall journey, from the initial application to the commencement of my course and contacting my tutor, was remarkably smooth.