Description
NCFE Cache Level 2 Certificate in Information, Advice or Guidance
Course Price: £275
*Study Now, Pay in Easy Monthly Instalments
Why Choose Us?
- Personalised 1-to-1 Tutor Support and Quarterly Live Webinars
- Exclusive Trainee Placement Support — No Job Required
- Fully Self-Paced — Finish Fast in Weeks or Take Up to 12 Months
- Unlimited Assessment Submissions with Expert Guidance
- Assessed by Experienced Industry Experts & IQAs
- Fully Ofqual Regulated & Approved by NCFE & Focus Awards
NCFE is an Awarding Organisation regulated by Ofqual, ensuring that all qualifications adhere to rigorous standards.
L2 CIAG Qualification Overview
The Level 2 Certificate in Information, Advice or Guidance is an Ofqual regulated qualification that is intended to be used by people who are already working in or wanted to work in the role of information, advice or guidance. The course aims at building the knowledge and practical understanding which allows one to offer effective assistance to clients in a variety of settings so that the learner may gain an insight on how services are provided and applied in his or her respective context.
Moreover, the Level 2 Information, Advice or Guidance course familiarizes the learners with the main principles of information, advice and guidance, as well as the acquisition of the necessary interaction and communication skills to be used when dealing with the clients. Additionally, this course provides learners with a systematic knowledge of key aspects like signposting and referral procedures, the situations under which services are offered and the essential skills needed by the advice providers so that learners are well equipped to provide advice to individuals in the most appropriate and professional manner.
Entry Profile for L2 CIAG Course
The Level 2 Certificate in Information, Advice or Guidance online course may be provided to the people who are interested in building a career in the fields that deal with information, advice or guidance. The qualification can be pursued by people who have not yet entered the sector or by individuals who are already in the sector in the roles of customer service advisor, support worker or peer mentor. Our Level 2 Information, Advice or Guidance course can also be useful to volunteers or career-changers who are interested in helping other people in various environments. Besides this, students can have a chance of working in support positions in organisations like local authorities, volunteering services, advice centres and learning institutions.
Assessment Method
Assessment for this qualification is completed through written assignments.
More Details About L2 CIAG Course
| Unit 1:Â Information, Advice or Guidance in Practice | Unit 2: Developing Interaction Skills for Information, Advice or Guidance |
| Unit 3: Signposting and Referral in Information, Advice or Guidance | Unit 4: Information, Advice or Guidance – Context |
| Unit 5: Skills for Advice Providers |
After successfully completing the Level 2 Certificate in Information, Advice or Guidance course, learners may wish to move to further qualifications. These can broaden their understanding about advice work, communicating with others and helping people in a range of contexts. It also acts as a stepping stone for learners who want to further their knowledge and skill set to become more employable within information, advice or guidance roles and similar career paths such as: customer service, counselling and health and social care. Learners can also advance to any of our following programmes.
The course is delivered through our VLE via self-paced, structured modules, allowing learners to progress independently and move through each stage at their own pace.
Payment Plans
Payment Plan Includes
- Accredited Qualification - Ofqual recognised
- 12 months access – start whenever you're ready
- Prompt feedback within 3–5 working days
- 24/7 LMS access with expert support guidance
- Clear and Transparent Pricing
One Time Purchase
Make a single payment, and you’re all set to begin your learning journey.
£275
Instalment Plan
Spread the cost of £316.25 with convenient monthly payments over 6 months.
£52.71Per Month
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Frequently Asked Questions
This course is for anyone who is employed or looking to become employed in a position where providing information, advice or guidance is required. Great for those who work in customer service, support jobs, or advisory positions who wish to further their knowledge and skill set. This course is also great for those seeking career opportunities into positions where you can support others in various settings.
Access to the learning materials and tutor support remains available for a period of 12 months from the date of enrolment.Â
Yes, our study model provides all the courses in Excelon learning online via our convenient VLE, which has experienced led guided learning support. In that way, you can complete the CIAG course online.
No, you are not required to have previous teaching experience for enrolment of this course.Â
The aims of this qualification are both to equip the learners with the next level of training and to facilitate a position in which the learners might provide initial information, advice or guidance to others.
Learners must be aged pre 16 or over in order to enrol on this qualification, and there are no formal academic entry requirements for admission.Â
No. There are no set deadlines. Students are also allowed to study the course at their own pace provided they remain within the time of access.
In case you have any additional queries, please don’t hesitate to contact us directly and talk to one of our admissions advisor. Alternatively, you may fill in our quick enquiry form and one of our admissions advisor will get back to you within 24 hours.
Emily Parker –
I came away from this course with a much better sense of how to guide and inform others professionally. The sections on communication skills were a real highlight for me, practical, easy to relate to, and genuinely helpful when it comes to supporting the people around me.
Daniel Morgan –
This course turned out to be really useful and practical for me. It helped me get a better handle on working with learners and knowing how to give the right advice when it’s needed. The practical examples definitely made things click a lot faster too. On top of that, the tutor was so quick to respond whenever I reached out, which made the whole journey that much smoother.
Sophia James –
What I really appreciated about this course was how it broke down important topics without overcomplicating them. The bits on confidentiality and professional boundaries stood out to me the most — really useful stuff, especially given my role as a counsellor. It’s the kind of content that I can actually apply day to day.
Charlotte Turner –
The materials for my IAG course were put together really well — easy to follow and never confusing. What really made a difference, though, was the tutor support. There was a dedicated section just for reaching out to your tutor, which made things so easy, and they’d always get back to me quickly. That kind of responsiveness made the whole experience feel a lot smoother.
Olivia Hughes –
This qualification improved my confidence when supporting and advising others. The lesson plans were easy to understand and relevant to real situations, with practical examples given. I would definitely recommend it to everyone to advance your knowledge.