Description
Counselling & Guidance
NCFE Cache Level 2 Certificate in Information, Advice or Guidance
Course Price: £275
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Self Led Learning – complete your course in weeks or up to 12 months.
L2 CIAG Qualification Overview
The Level 2 Certificate in Information, Advice or Guidance is an Ofqual regulated qualification that is intended to be used by people who are already working in or wanted to work in the role of information, advice or guidance. The course aims at building the knowledge and practical understanding which allows one to offer effective assistance to clients in a variety of settings so that the learner may gain an insight on how services are provided and applied in his or her respective context.
Moreover, the Level 2 Information, Advice or Guidance course familiarizes the learners with the main principles of information, advice and guidance, as well as the acquisition of the necessary interaction and communication skills to be used when dealing with the clients. Additionally, this course provides learners with a systematic knowledge of key aspects like signposting and referral procedures, the situations under which services are offered and the essential skills needed by the advice providers so that learners are well equipped to provide advice to individuals in the most appropriate and professional manner.
Entry Profile for L2 CIAG Course
The Level 2 Certificate in Information, Advice or Guidance online course may be provided to the people who are interested in building a career in the fields that deal with information, advice or guidance. The qualification can be pursued by people who have not yet entered the sector or by individuals who are already in the sector in the roles of customer service advisor, support worker or peer mentor. Our Level 2 Information, Advice or Guidance course can also be useful to volunteers or career-changers who are interested in helping other people in various environments. Besides this, students can have a chance of working in support positions in organisations like local authorities, volunteering services, advice centres and learning institutions.
Post Qualification Pathways
After successfully completing the Level 2 Certificate in Information, Advice or Guidance course, learners may wish to move to further qualifications. These can broaden their understanding about advice work, communicating with others and helping people in a range of contexts. It also acts as a stepping stone for learners who want to further their knowledge and skill set to become more employable within information, advice or guidance roles and similar career paths such as: customer service, counselling and health and social care. Learners can also advance to any of our following programmes.
- Level 2 Certificate in Counselling Skills
- Level 3 Diploma in Counselling Skills
More Details About L2 CIAG Course
Assessment for this qualification is completed through written assignments. A practical demonstration for observation of counselling skills is also part of the portfolio evidence. However, there are no formal examinations for our certificate in counselling skills level 2 course.
| Unit 1: : Information, Advice or Guidance in Practice | Unit 2: Developing Interaction Skills for Information, Advice or Guidance |
| Unit 3: Signposting and Referral in Information, Advice or Guidance | Unit 4: Information, Advice or Guidance – Context |
| Unit 5: Skills for Advice Providers |
NCFE is an Awarding Organisation regulated by Ofqual, ensuring that all qualifications adhere to rigorous standards.
Qualification Number: 601/4321/6
The course is also offered at the self-paced learning and normally completing it takes 15 Weeks depending on the pace that the learner takes. Course access remains available for 12 months from enrolment. If you need extra time past the initial access period, a re-enrolment fee will be charged.
Payment Plans
Payment Plans Includes
- Accredited Qualification - Ofqual recognised
- 12 months access – start whenever you're ready
- Prompt feedback within 3–5 working days
- 24/7 LMS access with expert support guidance
- Clear and Transparent Pricing
One Time Purchase
Make a single payment, and you’re all set to begin your learning journey.
£275
Instalment Plan
Spread the cost of £316.25 with convenient monthly payments over 6 months.
£52.71
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Frequently Asked Questions
This course is for anyone who is employed or looking to become employed in a position where providing information, advice or guidance is required. Great for those who work in customer service, support jobs, or advisory positions who wish to further their knowledge and skill set. This course is also great for those seeking career opportunities into positions where you can support others in various settings.
Access to the learning materials and tutor support remains available for a period of 12 months from the date of enrolment.Â
Yes, our study model provides all the courses in Excelon learning online via our convenient VLE, which has experienced led guided learning support. In that way, you can complete the CIAG course online.
No, you are not required to have previous teaching experience for enrolment of this course.Â
The aims of this qualification are both to equip the learners with the next level of training and to facilitate a position in which the learners might provide initial information, advice or guidance to others.
Learners must be aged pre 16 or over in order to enrol on this qualification, and there are no formal academic entry requirements for admission.Â
No. There are no set deadlines. Students are also allowed to study the course at their own pace provided they remain within the time of access.
In case you have any additional queries, please don’t hesitate to contact us directly and talk to one of our admissions advisor. Alternatively, we have a quick enquiry form which you could complete and one of our admissions advisor will respond to you in less than 24 hours.
Accessing the course was effortless, and whenever I needed support, reaching out was a straightforward process. The overall journey, from the initial application to the commencement of my course and contacting my tutor, was remarkably smooth.